Terms & Conditions

These Terms govern your access to and use of Sendity. By using Sendity, you agree to these Terms.

1. Company and Contracting Party Who we are and how to reach us

Sendity is operated by:

Dachs Consulting GmbH
Mierendorffweg 8, 64572 Büttelborn, Germany
USt.ID: DE341259468
Geschäftsführer: Christian Schätzlein
Email: c.schaetzlein@dachs.consulting
Phone: +49 6152 8553158

2. Scope of Service

Sendity provides an authentication facilitation service that allows a website or application to authenticate an end user via a one-time code sent by the user to an address/number operated by Sendity. Sendity does not provide email, SMS, or messaging services itself; it integrates with such services provided by third parties.

3. Eligibility and Accounts

  • You must have the authority to bind your organization (if you use Sendity on its behalf).
  • You are responsible for keeping credentials and integration secrets confidential.
  • You must provide accurate information and keep it up to date.

4. Acceptable Use

  • No unlawful, harmful, or abusive use of the service.
  • No interfering with or disrupting the integrity or performance of the service.
  • No attempts to gain unauthorized access.
  • No use that infringes third‑party rights or violates applicable laws (including anti‑spam and platform policies).

5. Fees and Payment

Fees (if any) are as agreed separately (e.g. in an order form or pricing page). Unless stated otherwise, prices are exclusive of VAT and applicable taxes. Invoices are due upon receipt. Late payments may result in suspension or termination.

6. Data Protection

We process personal data in accordance with the GDPR and other applicable laws. The Privacy Policy describes how personal data is processed. Where required, a Data Processing Agreement (DPA) can be concluded for customers acting as controllers that use Sendity as a processor.

Data may be transferred internationally in compliance with GDPR Chapter V (e.g. using adequacy decisions or Standard Contractual Clauses) and subject to appropriate safeguards.

7. Subprocessors and Third‑Party Services

We may engage carefully selected subprocessors (e.g. hosting providers and messaging gateways) to deliver the service. We remain responsible for their performance and ensure appropriate contractual and security safeguards.

8. Availability, Support, and Changes

  • The service is provided with commercially reasonable efforts for availability and support.
  • We may modify features, interfaces, or integrations to improve or maintain the service. Material changes will be communicated where reasonably practicable.
  • Beta or experimental features may be provided “as is” and may be withdrawn at any time.

9. Confidentiality

Each party will protect the other party’s confidential information with at least the same degree of care that it uses to protect its own similar information, and not less than a reasonable standard of care.

10. Intellectual Property

We retain all rights, title, and interest in and to Sendity and related intellectual property. No rights are granted except as expressly stated in these Terms.

11. Warranties and Disclaimers

The service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including merchantability, fitness for a particular purpose, and non‑infringement.

12. Limitation of Liability

To the extent permitted by law, our aggregate liability arising out of or related to these Terms shall not exceed the greater of EUR 100 or the amount paid by you to us for the service in the 12 months preceding the event giving rise to liability. We are not liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenues, data, or goodwill.

13. Indemnification

You will defend, indemnify, and hold harmless Dachs Consulting GmbH and its affiliates from any claims, damages, liabilities, costs, and expenses arising from your use of the service, your content, or your breach of these Terms.

14. Term and Termination

These Terms apply for as long as you use the service. We may suspend or terminate your access if you materially breach these Terms or if required by law or platform policies. You may terminate by ceasing use and, where applicable, cancelling your subscription.

15. Governing Law and Venue

These Terms are governed by the laws of Germany, excluding its conflict of law rules. The courts of Frankfurt am Main (or, where mandatory law requires, your local courts) shall have exclusive jurisdiction, and proceedings may be conducted in English or German.

16. Changes to These Terms

We may revise these Terms from time to time. The updated version will be posted on this page and becomes effective upon posting unless otherwise stated. If changes are material, we will provide notice where reasonably practicable.

Last updated: 12/16/2025